Scanner VRS and Driver Troubleshooting
Scanner Driver Troubleshooting:
Open the Scanner Configuration Utility and check the correct scanner is selected? The utility can be launched from the Kofax Capture folder in the Start Menu.
Also try opening the Kofax VRS Test Console from the Kofax VRS folder in the start menu. Try to run a test scan from there.
Kofax Scanner Configurator - Usage and Link
Usage: This Scanner Configurator searches the latest releases of our hardware boards, runtimes, and VRS. If you need information for previous versions, please select the Legacy Configurations option below. Sales and Configuration Information: If ...
Manual Deactivation of a VRS Standalone License - Usage and Link
Usage: For Manual Deactivation of a VRS VirtualRescan (standalone) license. Where to find your deactivation data. Uninstall the product or click Deactivate VRS in the Kofax VRS folder on the Start Menu (Version 4.10 only) or run Deactivate.exe in ...
Manufacturer Scanners Pre-Bundled with Kofax VRS (Virtual ReScan)
Attached spreadsheet (last updated 1/16/18) shows which manufacturer scanners come pre-bundled with an OEM version of Kofax VRS (Virtual ReScan).
What are the Most Common Troubleshooting Questions?
Common Questions To expedite your support request, please provide the following information when you submit a ticket: What product is this affecting? (Capture, VRS, License Utility, KTA, etc.) Who does this affect? A single user Specific users All ...
Kofax Manual Activation Code Website - Usage and Link
Usage of the Kofax Manual Activation Code Website: Online Generator of a Permanent License Code for activation (also known as Manual Activation). Applies to the following product(s) ONLY: Kofax VRS VirtualRescan (standalone version), Kofax ...