Using PROCMON for Troubleshooting Kofax Capture

Process Monitor is an advanced monitoring tool for Windows that shows real-time file system, registry and process/thread activity.

PROCMON can help us determine exactly when an error is occurring and what the system was trying to accomplish when the error occurred; such as user permission problems, network latency, file access issues, registry access violations, etc.  

Instructions for using Process Monitor:

1. Download and install Process Monitor.
   
2. Once installed, run Process Monitor with Administrator rights (ProcMon.exe).
   
3. Go to File ¦ and uncheck (disable) 'Capture Events'.
   
4. Go to Edit ¦ Clear Display.
   
5. Go to File ¦ and check (enable) 'Capture Events'.
   
6. Reproduce the problem in Capture while Process Monitor is running. 
   
7. Once the problem occurs, go to File ¦ and uncheck (disable) 'Capture Events'.
   
8. Go to File ¦ Save ¦ Events displayed in current filter ¦ Native Process Monitor Format (PML) ¦ Save File.
   

Download PROCMON here: https://docs.microsoft.com/en-us/sysinternals/downloads/procmon

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